Tradesmen should always provide a written quote and immedicately inform the customer and agree the additional works with them should any additional work be required.


Tradesmen should always be willing to demonstrate the work they have completed and (where relevant) provide relevant certification of work done at the end of a job.


Every job is different so a tradesperson should always properly assess a project before suggesting work or materials.


Tradesmen should never demand full payment upfront or cash only. When materials need to be bought in advance by the tradesmen, it is reasonable that the customer is asked to pay a fair percentage of these costs as the job progresses.


Tradesmen should be able to provide customer care, so those without a landline number should be avoided.


Householders can log on to the SafeTrade website to find recommended tradesmen and information on all of our SafeTrade registered contractors which currently cover trades as diverse as:

  • Builders
  • Plumbers
  • Plasterers
  • Electricians
  • Joiners
  • Gardeners
  • Decorators