Customer Reviews
Our rating system only accepts ratings from genuine customers that have been connected to their tradesperson through safetrade.
Tradespeople are rated on quality, price and reliability. No-one can leave a rating for a job they have not been involved in.
“I would recommend Northwest Plumbing Solution to any one. They are very professional and helpful. All work carried out to a high specification. All work carried out on the promised date. I will never use another plumber again. Michael and his team are top notch.”
“Excellent professional work was carried out by Mike and his 2 helpers. Kept up to date on everything that was done the day previous and what was to be carried out that day, would highly recommend.”
“Mike is efficient, tidy and pleasant. We would definately recommend him!”
“Excellent service. Would recommend to a friend. Trustworthy.”
“NWPS very helpful in what was not a straightforward job. Very professional and reliable with good communications throughout.”
“Really friendly guys, arrived on time, got on with job, kept me posted as to what they were doing and charged a fair price.”
“First time we have used NWPS. Good job done. Would recommend. To anyone needing a plumber. I will use him again.”
“Mike arrived on time, phoned to say he was on his way. He was extremely knowledgeable and sorted the problem”
“Next day visit to quote, started day after, v punctual both visits. Excellent work, took time to explain options, cleaned up afterwards. Highly recommended, so much so we are about to contract him to a larger project.”
“Very happy with work done.”
“[No Comments Submitted]”
“A hardworking team and I was really pleased with their work. Would certainly recommend their services.”
“Adaptable, helpful, competitive pricing.”
“Excellent service very prompt and explained exactly what they were going to do. Friendly throughout and most importantly fixed the problem!”
“No comment”
“Never had a problem. Very reliable. The work was very good , we have no complaints.”
“Very professional, efficient service. Would highly recommend NWPS”
“[No comment given]”
“Excellent work - Very friendly and professional. I would highly recommend.”
“[No comment given]”
“A very professional and tidy job. Very happy with the results and very punctual.”
“Both worked quickly, effeciently and cleaned up well after themselves. Did a good job and charged a good price”
“Very good.”
“Very good. honest, reliable and courteous. good price”
“Polite, hardworking and reliable. Came, got job done and charge below origianl estimate. Highly recommended.”
“Very pleasant and very obliging person. Prompt and reliable. Reasonable price.”
“Good, friendly and. professional service with clear explanation of how my system works”
“Michael was recommended to me by a friend. They responded very quickly to my call and made 3 visits altogether, one to sort out a leak and the others to undertake a series of plumbing jobs. He did all of this promptly, excellently and courteously. I would not hesitate to recommend him to others.”
“Very nice, helpful man. Would definitely use again in future.”
“Mike was very helpful and when the washer disconnected and leaked he came back immediately to re-fix it.”
“Very efficient.”
“[No Comments Submitted]”
“Quality of work excellent -always explaining work done. Visited the property 3 times on various work done. Price reasonable (does not charge for call outs). I will recommend plumber to friends and family.”
“As a property investor i have dealt with a number of plumbers and Mike is a true professional and a nice guy.”
“No fuss, job done. Thats the main thing.”
“Good job.”
“Mike was great, down to earth and explained everything he was doing. I found him very honest and he stuck to his word, one of the few that calls back when says they will and sticks to his word. Good tradesmen are hard to find these days and I will be using him for all my plumbing jobs in the future. We need more Mikes in the tradesmens world.”
“It is amazing to at last find a plumber that is honest, reliable and excellent value for money. I will use Mike again. He came quickly, provided a quote and fitted in the work even though his wife had not long had a baby. What more can I say apart from excellent!”
“Excellent. Superb quality at a reasonable price - no complaints whatsoever.”
“[No comments submitted]”
“Top Notch!”
“Fitted new bathroom and later did our ensuite as well good quality work”
“We were very pleased with our bathroom, the work which was done and the overall service provided.”
“very efficent speedy response”
“Very professional, friendly and reliable. He thoroughly explained everything he was doing and tried to keep the work to 1hr.”
“Great to know a plumber I would recommend to anyone. No hidden charges.”
“Mr Cookney has done work for me, four jobs in all. Up to the present time I have always been happy with the quality of his work. Mrs M. Williams.”
“Mr Michael Cookney is a very honest man. He gave me a price for the job, but when he managed to finish the job quicker he charged me half the agreed fee. He cleaned up and took the rubbish to dispose of.”
“Mike Cookney did an excellent job and provided a fast, friendly and honest service. I would not hesitate to use him again.”
“We have had a lot of people in the past whose services havent been so good, but we have been using North West Plumbing Solutions within the last 12 Months and I have been impressed . Michael is really good, he always does what he says he will and I have had no complaints from our landlords. I would be happy to recommend him.”
“Mike is fantastic I really cant praise him enough. We have had bad experiences with tradesmen in the past. Mike did just about everything in the house - bathroom, kitchen & central heating. He replaced most of the old central heating which was done really badly by a previous plumber. I phoned him and told him a pipe was leaking on a bit of the work done by the previous tradesmen and he came out right away and didnt charge for the work even though it was not his fault because he felt he should have noticed it the first time. Hes very respectful to other peoples property and goes out of his way to help. As part of the new kitchen he was installing we got a new cooker which was faulty and needed to be returned, the replacement came out and it was also faulty the company refused to replace it again and also wouldnt give a refund. Mike got in touch with consumer direct and managed the proceedings and won us a full refund. Mike is very friendly and builds a relationship with his clients keeps you informed at all times of progress. When he first came round to do the kitchen he measured everything up and spent a few hours helping me design the kitchen, afterwards he drove me to the shop to buy the kitchen units all free of charge. Hes totally honest, charges by the hour and told me to keep track of the hours he works without even questioning it, in fact when he came with his final invoice he even knocked money off because I was helping him with things like passing him tools whilst his apprentice was away and didnt expect us to pay right away. He would always arrive at the time he specified, usually at 7am and work right through to 7pm often without even taking a break. I would take food to him as I felt guilty eating in front of him knowing he wasnt taking any breaks. He gave me his mobile number and address and hes available to contact at anytime.”
“Built a quality en-suite bathroom for me ive been using it for a few weeks and it works great, Hes finishing off a few things for me at the moment. He was always on time and kept me informed reffering back to me before any slight changes. An excellent pro im using him again for future work and would recommend him to anyone”