Customer Reviews
Our rating system only accepts ratings from genuine customers that have been connected to their tradesperson through safetrade.
Tradespeople are rated on quality, price and reliability. No-one can leave a rating for a job they have not been involved in.
“Terry is a very friendly and skilled man. I didn't have a problem with anything which was done and would be using him again.”
“Dennis did a brilliant job at short notice and in the cold.”
“They did some work on my roof and I was really happy with it all.”
“Dennis is very good, turns up at short notice when he is able to, is efficient, and very helpful. Everything explained clearly, have used Dennis a few times now and can recommend him.”
“Prompt,quick, efficient, polite,professional, helpful: job done completely. What a relief.”
“I called in Dennis to visit my property in St Peters Basin. Dennis did a super fast emergency job to get my tenant out of a problem. Another plumber fitted a stopcock around the wrong way, then refused to sort out the problem. My tenant had no water, but 1st Response came to the rescue. Thank you Dennis.”
“I didn't have a single complaint. From the moment I called him I had nothing but praise for the way he managed the job and communications.”
“Brilliant approach to the work. Great job done thanks.”
“Came day after phone call on time. Excellent job, left bathroom clean and tidy. Less expensive than expected.”
“Dennis was really reliable and prompt.”
“Reliable and punctual.”
“Excellent service, very quick response. Great plumber.”
“The plumber did a really nice job.”
“Everything was 10 out of 10.”
“brilliant thanks. no complaints.”
“An emergency call out which was handled very professionally.”
“Dennis was quick to arrive and did a brillaint job, thank you.”
“Called him, he came within 1hr of the call and sorted the problem out for me. I was confident that he knew exactly how to go about fixing the problem and left him to get on with it. Fully trustworhy.”
“Dennis did a really good job.”
“The plumber responded quickly to an emergency call out and he was very polite. He completed the work without any hassle and left the area clean and tidy. I have already recommended his services and will upon him again should I require further plumbing works to be completed.”
“Excellent work. No complaints.”
“The plumber did a great job. I have a few properties in Newcastle and I am considering using him for all my maintenance work as he is so professional and reliable.”
“NO PROBLEMS AT ALL THANKS.”
“Can't recommend this guy too highly - came out happily and promptly on a Sunday and charged reasonable rates given the unsocial hours - and was friendly, thorough and efficient. Have filed his contact details to use again when we need him!
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“Can't recommend this guy too highly - came out happily and promptly on a Sunday and charged reasonable rates given the unsocial hours - and was friendly, thorough and efficient. Have filed his contact details to use again when we need him!
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“everything was fine thanks.
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“I had a problem and called Dennis and he was out within an hour and solved the problem quickly and efficiently.
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“Dennis does a great job, very knowledgable and also polite man.
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“Very polite. Arrived on time, very satisfied with the work done, would recommend to anyone.
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“An excellent response to an emergency call out, and a very pleasant man into the bargain.
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“Again, a perfect job. Dennis should be proud of his service. Highly recommended.
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“We would definately have him back if we had another problem.
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“Emergency plumber with a smile! Brilliant. Problem fixed in no time.
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“Great job. Great lad.
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“Dennis comes highly recommended. Problem found quickly and fixed efficiently.
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“Prompt, consciencious and very neat and tidy. An excellent job.
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“Dennis is your man! Fast, efficient, friendly, good value, very knowledgable - EXCELLENT work. Much appreciated.
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“Very reliable,punctual, polite and efficient.Took the time to explain what he had done and demonstrated diffferent flushes.Have used previously and will definitely do so again.
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“A superb plumber!
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“Dennis was there within an hour of my first call and found the problem very quickly - he then came back to finish it off the following day. I was very impressed.
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“Very good job.
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“Dennis arrived within the hour and had the problem solved within minutes. He clearly knows his job. I will certainly call on his services again.
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“Dennis was excellent, I will recommend him to friends.
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“On time, friendly and efficient. Reasonable price. Would definitely recommend without hesitation and would use again! Thanks!
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“I was very pleased with the service received. He responded quickly to an emergency. Was here within 45 mins and not only mended the problem but carefully explained what had been done. Although not cheap he was better value than the competition I phoned.
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“1st Response offer an excellent and efficient service at very reasonable rates. I would be happy to recommend them to anyone and will use them again.
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“Courteous, helpful, efficient. Very pleased. Think website is an excellent idea (I found Dennis through safetrade)
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“Very prompt service, excellent when kitchen top broken! Very clean, tidy worker, pleasant and helpful.
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“Fast and reliable service and attended at very short notice having been let down by TWO Yellow Pages advertised plumbers who failed to turn up.
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“Excellent on every aspect.
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“A very friendly and competent gentleman, whom it was a pleasure to have in my home. His advice and help was much appreciated.
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“Pleased with the work carried out.
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“Mr Ruddick was very willing to explain the cause of the problem to me, I will have no hesitation in recommending him to my friends.
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“Pleased with work carried out.
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“I found Dennis to be a very cheerful and hard working man. He never once complained about the difficult situation he worked in.
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“Very good at explaining. Got on with the job. No messing. Came promptly and rejuggled day to come so quick. Thank you!
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“A professional service done by a professional.
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“Very reliable, helpful and pleasant, very good standard of work, would use again.
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“I was very pleased with the work Dennis did as I had to call him in to put right the work of another plumber. He explained everything clearly and even took digital photographs when I explained I was trying to reclaim his fee from the original plumber's insurance company. A few days later he provided a written report to help with my claim.
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“From ringing the office with our plumbing problem we were really looked after. We got a call keeping us informed, and the plumber arrived all within one hour. Dennis was extremely pleasant and after diagnosis did the job and was finished in record, to our complete satisfaction i've never had this good service before. We will definately use this company and recommend again.
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“I could not have asked for a better tradesman. I would definately recommend to others.
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“Dennis arrived within an hour of my call as he said he would. He got on with the job with no fuss or bother. I will definately use him again.
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“All work was carried out in an exceptional high standard, delighted with outcome. Would recommend his services.
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“They were very efficient and came within an hour of the call. I was very impressed with the speed of response and quality of work. I would certainly use them again and recommend to friends.
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“Highly satisfied with the work completed.
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“Very pleased with the overall outcome of work completed. Would definately recommend them to others.
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“Excellent service. Varying solutions to problem presented. enabling me to choose . Very reasonable charge. Polite and professional service. Highly recommended.
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“I had to call Dennis out suddenly on Sunday 11th May. He came immediately to do the repair very quickly. I am very grateful to him.
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“Having been let down by 2 plumbers, it was a relief when Dennis phoned me back and turned up when he said he would. The work was carried out quickly and efficiently. Dennis had a very friendly manner.
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“Dennis was friendly, efficient and genuinely interested in solving our problem. We have asked him to come back and do some more work for us. Thanks to SafeTrade for your recommendation.
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“Gave good impartial advice. Will use again.
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“Excellent all round.
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“Dennis is a very reliable, trustworthy and tidy worker. I am very pleased with the new bathroom suite he fitted for me
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“Dennis was prompt as promised, courteous and a tidy worker. Pleasant personality and helpful.
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“Dennis provided an excellent service at a very resonable price.
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“Arrived at home about an hour after our phone call and earlier than promised. Proceeded efficiently, explaining his actions and was good company in addition.
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“What a relief to get someone prompt and courteous who actually DID the job....at a reasonable price too!!
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“Superb workmanship. Great advice-helpful informaion. Hard working and totaly reliable. Very knowledgeable.
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“Very pleasant genuine manner. Same day response-excellent. Also liked the way he said he would ring one hour before visit so that I could get back from work.
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“Excellent work done, well done.
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“Dennis was spot on-very highly recommended. came on time and knew exactly what the problem was. very reasonable price-will definately recommend and use in future.
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“Very pleased with professionalism, geniality. Will use again and will recommend to friends.
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“Quick response, friendly and professional. Excellent service. Will be asking Dennis to quote for future work.
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“Excellent, turned up on time, did an excellent job and was very helpful providing advice for another problem.
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“Punctual. Assessed problem and job completed in 20 minutes. Would recommend.
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“Dennis is a very competent plumber he works well and leaves the house clean.
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“Perfect job, fixed overflow, very pleased with work done.
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“First class job within the hour.
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“Very friendly. Provide excellent service in very short notice.
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“Arrived at home about an hour after our phone call and earlier than promised. Proceeded efficiently, explaining his actions and was good company in addition.
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“Arrived at home about an hour after our phone call and earlier than promised. Proceeded efficiently, explaining his actions and was good company in addition. I am unable to give a mark for value for money as I have no other event recently for comparision, but it seemed reasonable for a Saturday AM call out.
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“I have used Dennis Plumbing Services twice I found him reliable and efficient. I will use the service again if i have any plumbing problems.
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“Came when promised, friendly helpful, quality of work seemed very good. Price seemed fair.
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“Prompt. reliable and good service with a helpful and friendly attitude.
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“Excellent and efficient service. A no-nonsense approach! Arrived on time and at short notice.
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“Very speedy service, called in to fix a second problem (not a result of his first job) and did not get charged anymore than the original cost of the work.
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“Excellent service all round.
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“Very good, job well done.
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“Work within my attic (water leak) was repaired by Dennis Plumbing Services with professional and tidy workmanship. Turned up within 2 hours of call out.
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“Came in one hour, worked for 2 hours until problem was fixed! Would recommend to anyone!
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“Twice Dennis has come promptly to my rescue – within the hour as promised and dealt with my plumbing problems efficiently and cheerfully!
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“Dennis and his son Christopher installed a totally new bathroom for us with which we are thrilled. He also finished the room off with wood panelling to dado heights which we have painted white and I must say it looks stunning. Dennis is courteous, punctual and I would certainly recommend him to anyone.
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“Very pleasant, helpful and professional job done quickly and efficiently. Came when time arranged. Very pleased with service provided.
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“Excellent service
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“Arrived on time! Did an excellent clean job. Found another leak which he repaired within original price! First class service!!
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“Very good service, prompt attention and very reliable, give great advice, definately recommend to others - would use again!
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“Another excellent job, will use him again. Dennis arrived ontime and completed the work to a high standard.
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“Quick to respond and very accommodating. Very conscious of mess and cleaned up he they went along. He always communicated what he was doing and why he was doing it. I felt completely comfortable having him in my home. I would not hesitate to recommend their services to others. Very good value for money as well, with no hidden extras.
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“Excellent service all round.
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“This is the first time we have used Dennis and it wont be the last. The guy us meticulous with his work, very reliable, honest, what a gentleman! His business card is well and truly pinned up on my wall now!
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“Emergency call out for a blocked toilet. Arrived within the hour and fixed the problem promptly.
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“Highly recommended for good service. When the job is finished you ae left with no mess.
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“Always call back when i leave a message, very reliable!
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“Dennis is always very helpful and reliable. I have found him to be very trust worthy and have no complaints about his work. I would recommend him to friends without hesitation!
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“I found this gentleman (Dennis) pleasant and I was satisfied with his work.
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“Excellent as always.
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“Very good job, turned up on time, told me what was needed and what the likely cost was. Did the work and tidied up afterwards and then showed me what he had done. Very impressed and will use again, and personally recommend.
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“Dennis is friendly, efficient and reliable. He explains how he intends to tackle each job and works cleanly (i.e. tidies up afterwards). I have used his services on three occasions now.
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“Dennis the plumber did an excellent job of re-routing wastepipes and hot/cold water pipes, installing the basin, taps, shower cubicle, shower facility and toilet. He also tiled the walls and floors to an exceptionally high standard. Very easy to get on with.
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“Briliant service. Arrived within the hour. Efficient and courteous. Explained work done when completed and left no mess. I would highly recommend, this is the second time I have used this company and they have been excellent on both occasions.
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“My wife and I were very satisfied with the workmanship. We received, his approach and manner to explaining procedure was first class.
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“Excellent service
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“Urgent call-out. Arrived within the hour as promised. A very good job done.
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“Good response and advice and a well executed job
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“The plumbers at 1st response responded to our emergancy call within 20 minutes! They provided a first class professional service, and still managed to retain a sense of hunour, despite being stuck down a man-hole in revolting conditions, late at night in the cold and dark. I would definately recommend this firm to anyone.
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“Dennis was a very pleasant and sociable man and did a very good job in fixing my tap. I would definately recommend him to my friends. 10/10
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“Mr Ruddick was brilliant. Came next day as arranged, fast, tidy worker and job completed in less than two hours. Have already recommended him to my friend to install a new bathroom.
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“Very Happy
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“Speedy response. Would recommend him to anyone.
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“Very Good and Reliable
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“Mr Ruddick was a most plesant man. He came immediately to my house (7pm on a Saturday), worked efficiently, and gave me a full explanation of the problem. I had the utmost confidence in him. He seemed to have very high standards. I will certaininly use him again and also recommend him to friends!
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“When phoned advised he would be out within the hour and was. Knew exactly what was required and carried out a first class job.
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“Dennis was extremely efficient and worked out very quickly what the problem with our boiler was. Very pleased with his work. He also was able to come out to the job on the same day as I telephoned him - a lot of others couldn't.
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“Very Good Work.
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“I don't know if I can give enough praise. Fast, efficient and reliable. Identified the problem, provided me with a extremely reasonable quote for the work, and got on and did it. Friendly, polite, courtesy. Heck, I graduated with a degree in English and even I can't find enough words to praise him. Thanks Dennis, you're a true gent and a credit to the industry; they're not all sharks out there, and Dennis is ample proof of that.
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“It really is a to tonic find such a reliable conscientious plumber who gives real value for money. I have recommended him to all my friends.
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“Sunday am - after getting ready noticed that tank seemed to be making a lot of noise.Came downstairs and saw that water was gushing from overflow pipe - like a tap turned on full. Called dennis - arrived approx 30 mins later - Replaced ballcock/check Central heating tank/all within the hour estimate! A first class response & job completion to emergency call out. And no call out fee ! Recommended !
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“Dennis has carried out previous work in our home to an high standard and we had no hesitation whatsoever in asking him to carry out a total refit to our large family bathroom. His all round skills (including: plumbing-tiling-electrics)have provided us with a stunning bathroom. Dennis is an honest, reliable, dedicated and totally professional in all aspects of his work and i have no hesitation whatsoever in highly recommending him to any future customers.
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“speedy, efficient and friendly service.
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“It is something of a lucky dip to find a workman from the yellow pages - but today I hit the jackpot with Dennis. I had a leaking tap and many of the plumbers I tried wouldn't come out for such a small job but Dennis came the same afternoon and did a great job.
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“He changed radiators in my living room, hall and main bedroom and sorted out my washing machine and my waste. There was alot of pipe work to do and he carried out the work to a very high standard. Excellent work. I was very happy, especially with him being so prompt. The work was very reasonably priced as well. He was very reliable and a pleasant man.
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“1st Response were excellent, we had an emergency and were relieved to find they were prompt, professional, explained the job, worked quickly and completed the job to a high standard. We would only use them again and would be happy to recommend them.
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“Ist Response does an excellent job, professionally skilled and leaves everything clean and tidy.
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“Dennis completed the job the very next day. This is the second time he has done work for me, and he is excellent.
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“Gave good common sense advice when I first rang him up. Had a very pleasant manner.
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“Friendly, prompt, helpful. I am well pleased.
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“I could not have had a better or quicker response and the work carried out was A1. An informative visit for me and a pleasure to do business with.
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“Came round in the time frame given, was really friendly and helpful and committed to doing the job as well as possible also recommended moving washing machine pipe that means it is working even better, really pleased.
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“I had a leak poring out in the bathroom on Christmas day and as a new customer of Dennis's I was so pleased that he was willing to come out within 30mins. He replaced the piping and showed me exactly what he had done. Smashing! I was very pleased. I would recommend him to others
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“Quoted 1 hour labour, actually ran over into another hour but only charged for one hour. Delighted with quality of work and price.
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“Brilliant, gave excellent service very reliable and has done a great job, highly recommend.
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“Dennis arrived ontime and quickly analysed what the problem was. He completed the job quickly and left the place clean and tidy. Would strongly recommend him to others and would certainly use his services again. One satisfied customer!
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“The cost of the unit was higher than we were quoted elsewhere but the company had worked for us before and we were impressed by their efficiency and the fact that they checked everything was in order and cleaned up before they left. We decided to give them the job and are completely satisifed with the job done. They came when they said they would and did a good job for a reasonable price. I would use them again.
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“Dennis came to fix my radiator the day I rang him. He was efficient, clean and tidy. He explained exactly what he was doing and also gave me a few very useful tips. He charged me one and half hours that he worked not two hours that the plumbers would normally charge. This is very kind of him. I have already recommended him to many of my friends having trouble finding a decent plumber.I also want to thank safetradeonline.co.uk to have such a good web to help us.
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“Excellent - Polite, Curtious & Efficient Service. I have no hesitation in recommending his service.
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“I asked Dennis to do some plumbing work for me, he was here two hours later and did a great job. He is a very nice bloke and I would recommend him to others.
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“Dennis was very keen and got on with his work well. He was very tidy and made sure he left no mess at all. He placed sheets on the floor to make sure he didn't dirty the house. I would definitely use him again.
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“Great! Really efficient, quick off the mark and very pleasant. Dennis put a new tank in and did a good job, he really works hard and quite quickly too. He came almost straight away when we had the problem and put it right.
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“I rang around for a few quotes when I needed an electric shower fitted. 1st response was the cheapest quote I had and I was so pleased with the work I bought the plumber a Thank-you card. The plumber was very meticulous and left the job very clean and tidy. I recommend 1st response very highly
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“Dennis is a fantastic plumber he fitted some radiators throughout my home. The standard of work was very high quality and if he said he would be there at 2.00 pm, rest assured he was always five minutes early! I can't recommend him highly enough
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“short notice, burst pipe. dealt with well. very pleased.
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