Customer Reviews
Our rating system only accepts ratings from genuine customers that have been connected to their tradesperson through safetrade.
Tradespeople are rated on quality, price and reliability. No-one can leave a rating for a job they have not been involved in.
“Good tradesman who always provide quality work when instructed. Would recommend to others requiring work on glazing of all kinds.”
“Great service, tidy, punctual and at a good price. Very happy, would definately recommend.”
“Very prompt, efficient and friendly service. Job well done.”
“Ex. work - no problems. Just got on with the job - no fuss.”
“I have just started to use Mr Lay's services this year and have found him to be very satisfactory and helpful and I hope to be using him again later this year.”
“Excellent - company was recommended to me.”
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“No complaints on anything.”
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“Excellent”
“Everything was good.”
“Good, very excellent.”
“The cover for lock has not been fitted yet.”
“Excellent”
“Very reliable, very efficient, great service. Highly recommended.”
“Excellent”
“Excellent.”
“Fast, friendly, efficient.”
“Excellent service. Workmen were clean and tidy and exceptionally polite and courteous. Gave good advice re: cleaning pvc windows. Very impressed throughout and would have recommended to others.”
“Outstanding work, excellent windows and fittings. Superb attention to detail. Prompt reliable and courteous team.”
“Excellent service - arrived when stated and did job to a high standard, quickly and efficiently.”
“`We are delighted with the quality of workmanship, the value and reliability of TLWS. All fitters were polite and helpful in every way. We will have them to do more work.”
“`We are delighted with the quality of workmanship, the value and reliability of TLWS. All fitters were polite and helpful in every way. We will have them to do more work.”
“Excellent carefully done, well finished and care taken to clear up afterwards. Turned up on time - very pleasant manner. Could not have asked for more!”
“We have used this supplier before and were happy to use his services again.”
“Very good workmen, punctual and thorough.”
“Very pleased with the work. Hard working lads.”
“Friendly and helpful and 1st class workmanship.”
“Everything was perfect/”
“Very quick service. Advised that new window would arrive at 1 and it did!! Fantastic. Great service, would use again.”
“Excellent thanks.”
“Excellent service.”
“1st class service. Very helpful. Would highly recommend T L Window Services.”
“I was very pleased with the work which was carried out.”
“Excellent service from start to finish.”
“Excellent as usual. Will use again.”
“Excellent.”
“Excellent service, reliable and competative.”
“Very helpful and eager to please. Pleasant and courteous. Tied up after the work was finished.”
“Excellent work, very reliable and good value for money.”
“We have used TL Window Services for over 10 years. Their workmanship is of the highest standard. I would not even think about seeking an alternative quote.”
“Good worker, clean and tidy and polite. Very pleased with work carried out on my conservatory.”
“Second time I have used TL Window Services and they have been excellent on both occasions.”
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“No comments left but maximum ratings!”
“Excellent Service for what turned out to be a difficult job.”
“No comments left but excellent ratings!”
“Very Pleased with the work done, very tidy and quick. Would recommend to anyone.”
“No Comments left but maximum ratings!”
“Excellent, reliable service!”
“No Comments left but maximum ratings!”
“No Comments left but maximum ratings!”
“Prompt arrival, polite and courteous, good workmanship!”
“Excellent Service!”
“No comments left but maximum ratings!”
“No comments left but maximum ratings!”
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“Quality product, quality fitting and very efficient! Pleasant company to deal with.”
“Excellent Quality! Excellent Reliability! Excellent Value for money!”
“Very Polite and always on time.”
“No comments left but maximum ratings!”
“No comments left but maximum ratings!”
“No comments left but excellent ratings!”
“Completely satisfied with work and service.”
“Quick and Tidy”
“Excellent service, Thanks.”
“No comments left but maximum ratings!”
“Very professional service.”
“Very pleasant chap and clean worker. Have used him before.”
“Excellent service. I would recommend this company to anyone. Prompt, pleasant, a great team!”
“No comments left but maximum ratings!”
“No comments left but maximum ratings!”
“Good service, very prompt and efficient.”
“Only had one unit fitted after criminal damage - came quickly and window fixed within week.”
“I've used T L Windows for many years. I wouldn't think of going anywhere else.”
“Door fitted perfectly. Very helpful company. I would definitely use them again.”
“Excellent service. A good job delivered with courtesy, professionalism and good humour!”
“Excellent quality, excellent reliability, very pleasant workman.”
“Excellent! Quick and knowledgeable.”
“No comments left but maximum ratings!”
“No comments left but maximum ratings!”
“No comments left but maximum ratings!”
“No comments left but excellent ratings!”
“No comments left but maximum ratings!”
“No comments left but maximum ratings!”
“Good Service. Promptness delayed a little because of problem obtaining necessary material (Hardwood).”
“Happy with the job. Will use them again.”
“Excellent! Responds very quickly.”
“Friendly & efficient Service”
“No Comments left but excellent ratings!”
“No comments left but excellent ratings!”
“No comments left but maximum ratings!”
“Friendly and efficient workforce.”
“I don't give 10 very often”
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“No Comments left but maximum ratings!”
“Speed of response cannot be bettered. Quality of work is 1st class. Attitude is fantastic - very helpful & informative. Value for money is excellent and price is made clear before job is started.”
“They came when they said they would. The work was carried out quickly and efficiently at a very reasonable price.”
“First Used in 2002 and have since had other work done. Always a first class service, I would highly recommend to others.”
“Excellent work.”
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“No comment left but maximum ratings!”
“Excellent all round”
“Excellent all round.”
“Turned up! That's a bonus these days!). Was a really nice experience (no tears). Thank you so much.”
“I would have no hesitation in recommending T L Window services to my friends. I am pleased with the work carried out and would place any further work in their hands. The young gentlemen workers are very courteous.”
“Excellent work efficiently carried out by impeccable tradesmen.”
“Excellent attention to detail as expected. The workmen were pleasant and intent on leaving the premises as found.”
“Turned up as arranged, workmen were efficient and cleared away debris after work. Provided an excellent and friendly service. Would certainly use this firm again.”
“Excellent. Delighted with the Bay window. Excellent!”
“Couldn't fault service, quality and fairprice for job. Will definitely recommend.”
“10 out of 10 for the quality of work and reliability.”
“Mr Lay did a great job.”
“Excellent in all aspects/”
“Excellent - the nature of the work was explained fully. On time - inspired me with confidence. With regard to the quote, I was happy with the estimate and the work done.”
“No comments submitted but excellent ratings!”
“Terry and his team are excellent! Their timekeeping is great and workmanship is A1. Thanks Terry!”
“Very good quality, very professional. I would use again and recommend them. Very reliable - always on time and date agreed and telephoned the night before.”
“No comments submitted but excellent ratings!”
“Excellent! Excellent! Excellent!”
“Appears work well done and cleanly. Excellent!”
“Excellent Service!”
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“Work carried out by friendly & competent staff.”
“Happy as usual with Terry's service!”
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“Excellent work efficiently carried out by impeccable tradesmen.”
“Excellent attention to detail as expected. Workmen pleasant and intent on leaving the premises as found. Punctual? Don't know as I wasn't there. They were my only quote so I can't really comment on the price in comparison but I think it was fair.”
“I spoke to Lisa and she was really pleasant and put my mind at ease. The glazier did the job in a short space of time and welcomed comments. I have asked him to come back to look at another small job as well. Very pleased.”
“A first class experience throughout - I was searching for quite a while to find someone willing to install a cat flap in double glazing -rejected several times because of the preception it's too small a job. What struck me was the fantastic communication throughout the project via Terry and Lisa. Keeping me up to date and also seizing chances to complete ahead of schedule Do make these guys your first stop for work”
“A first class experience throughout - I was searching for quite a while to find someone willing to install a cat flap in double glazing -rejected several times because of the preception it's too small a job. What struck me was the fantastic communication throughout the project via Terry and Lisa. Keeping me up to date and also seizing chances to complete ahead of schedule Do make these guys your first stop for work.”
“We had a broken window fixed and he was so quick to come out after we called him. He was polite and informative, I was very pleased with everything.”
“Everything was pretty perfect. I was happy.”
“Great job all round. No complaints whatsoever. It's great to be able to provide feedback as well as then I know that he really does want to do a good job!!”
“Terry knows what he is doing and is clearly a skilled and careful workman. I would have him back in a an instant should I require any more work doing.”
“Everything was very good - I can't say much better than that!”
“I had new windows and door installed by TL Window Services and the job was brilliant. A professional tesm through and through. I've already recommended them to my sister who needs a conservatory - I hope they also do conservatories!”
“Lisa was very helpful and Terry arrived promptly. A great team!”
“Excellent job. Highly recommended.”
“Terry did a fine job at replacing a broken window. He arrived on time and was very friendly. I was a bit stressed after what had happened and he sorted everything out in such a calm manner that he put me totally at ease. Many thanks.”
“Perfection!”
“Excellent. One word says it all. Even though I have now used 12!”
“Terry was excellent. He let me decide how I wanted the job done and was pleasant and helpful thoughout. Many thanks.”
“Good work, on time, tidy and most of all friendly and competent.”
“Excellent! No problems at all.”
“I called Terry and he came out straight away. The job was done some time ago but I was very happy with everything and have had no problems since.”
“Responded very quickly to my call. I would recommend to others.”
“I was very pleased with everything that was done. Professional, and trustworthy.”
“Great job!”
“Terry was great. I couldnt be happier with the work and the price.”
“Terry did a great job for us and it is reassuring to know that we now have such a professional gentleman to contact should we need to in future.”
“Excellent! I would recommend Terry to anyone.”
“I am more than happy to provide a reference for TL Windows. Great service all round. Much appreciated. Many Thanks.”
“Highly recommended.”
“Terry was excellent. I'd definately use him again. Very pleasant and helpful. Many thanks.”
“Excellent reliable service. Would recommend and use again. Very useful number to save knowing you're only a phone call away for a fast response. Very good job done.”
“Brilliant - would recommend to anyone. Very honest - one of the jobs I needed doing was the lock on my back door. I got quotes from 2 other well known companies - both who said I needed to replace the whole back door (circa £900). Terry told me I just needed to replace the lock (£140). Also fitted new bedroom windows and replace failed glass in some other units. Very pleased with work, very helpful and very tidy. Will be using again....”
“Great job done quickly and to price. Thanks very much I would recommended Terry and his team to others”
“Good quality of work for the price we paid.”
“Good service all round, great value for money and I found them very reliable.”
“We recieved an excellent quote. The workmanship was first class and the staff we dealt with were polite, promt and informative. We will definately use them again and recommend them to friends and family. Again, a first class service.”
“I rang on the thursday morning and left a message on their answer machine. They replied that teatime, came to do the estimate on the saturday morning and did the job monday AM. They came when they said they would, cleaned up after themselves and did a great job at a very reasonable price. Would use them again and would highly recommend them.”
“We found T.L. Window Services to be very friendly, considerate and professional service from first speaking to Lisa on the phone to the work being carried out. Would not hesitate to use them in the future.”
“Window repair done with satisfaction and promptly done.”
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“Came back when wind dislodged the top gable and tile after they fitted gable and plastic ties.”
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“I found this company very efficient and very clean and tidy, left no mess. I have used them before and if necessary will do so again.”
“Excellent service from office to job.”
“Could find no fault.”
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“Courteous and reliable. Arrived as arranged, completed installation and repair quickly and efficiently. Cleared up any mess. Would not hestiate to recommend.”
“Would certainly recommend this company.”
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“The installation team was friendly, hard working and cleaned up the site afterwards.”
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“A very professional service, would not hesitate to recommend Mr Lay or use his company again.”
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“We are very happy with the quality of work undertaken by TL Window Services. We had to change arrangements at very short notice and TL Windows were very kind and accomodating.”
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“We are happy with the quality of work undertaken by TL Window Services. We had to change arrangements at very short notice and TL Windows were very kind and accommodating.”
“Prompt, courteous and efficient to do business with.”
“Excellent to do business with, very professional and good value for money.”
“A fantastic company! Speedy, prompt and reliable; from quote to fitting the replacement window. would recommend TL Window Services without a second thought.”
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“Work was carried our to spec and was of good quality.”
“Excellent service all round.”
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“Highly efficient, knowledgeble, punctual and excellent quality work. Perfect interpersonal skills.”
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“I rate the above firm very efficiently and they turned up on time and were very pleasant.”
“A good job carried out installing several sockets. Reliable and good value for money.”
“Professional tidy service.”
“I am very pleased with the service provided by TL Window services. Terry was very efficient business like and friendly and the job was done precisely on the day and time promised.”
“I would not hesitate to recommend this company as I was kept informed all through the work and the workmen had respect for my property and left it how they found it.”
“Terry Lay is a genuine, honest, hard working man.”
“We were very impressed by the worksmanship and the fact that they arriaved on time and cleaned up everything before leaving. They were also very friendly”
“Excellent Service.”
“Couldn't fault the service given by this company.”
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“Very clean and tidy workmen. Left NO mess. All staff are very friendly and professional. would recommend them very highly and the prices are extremely reasonable for high quality of materials and finish. Also for all built in safety features.”
“Very good service.”
“Telephoned TL Windows, arranged for call out for estimatE. They arrived as agreed and sent estimate within days. We then arranged for a fitting. Again they arrived.”
“Always keep appointments, very polite staff, always clean up afterwards. Would recommend to anyone!”
“Very neat and well finished job. Windows started and completed in time scale promised. Any future jobs will be offered to T.L. Window Services.”
“Very prompt response. Good, clean young workmen.”
“Reliable contractor, fair price. Very pleased with the work.”
“Friendly on time. Clean up after. Pleasant. Trustworthy.”
“I have used the company twice now. I would have no problem recommending them to a friend. They have always arrived when they say they will and I have always been happy with their work.”
“Arrived early. Completed work early. Left everything clean and tidy. Invoiced as per quotation. Completely happy with the work done.”
“I would recommend TL Window Services to do anything for me with regard to installation and repair.”
“Prompt, efficient and totally reliable. Would use and recommend this company again.”
“Have used this company before and would recommend them to anyone.”
“The work was carried out methodically and carefully with no damage to wallpaper that bordered the door. Glass and floor were cleaned on completion. All were very polite. Overall a job well done.”
“Excellent. That's two good jobs I've had from safetrade now. Thank you!”
“Great job, done very fast, pleased with the result.”
“Friendly and helpful. Keen to ensure everything was as we wanted.”
“Excellent Service. Arrived on time, carried out work with no fuss, and better still, no mess. I'd recommend to anyone. Well done.”
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“We received prompt service and the work was carried out efficiently.”
“Very happy.”
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“We received prompt service and the work was carrie dout efficiently.”
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“They kept in regular contact with us reguarding availability of new windows. Very efficient and good value.”
“Excellent Service.”
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“Went to the trouble of trying to get out of date windows handle for me.”
“Very clean and competent.”
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“Excellent.”
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“Excellent!”
“Excellent service!”
“Terry Lay always does and excellent job and his prices are reasonable. We wish we had known him sooner.”
“One phone call only for a prompt attention. Pleasant call back for start date. Time and date set promptly for work to be carried out. Fast, reliable and pleasant. Highly recomended.”
“Terry Lay and his team do an excellent job at a very reasonable rate. Always pleasant helpful and obliging.The only window services team for me!”
“Excellent service, above and beyond what I expected. Would unreservedly recommend and will be using this company again in the future whenever needed. Wish all companies were this good.”
“Excelent job. No problems, no mess.”
“Very good.”
“A good job with minimum fuss.”
“Friendly, reliable and fast.”
“I can fully recommend Terry Lay to anyone. His workmanship is to perfection. I have always been highly delighted with all jobs he has done for me. They keep you informed throughout the job and I find Terry is the only person I can rely upon for such a service. Both an exceptional team.”
“Good standard of work. Courteous and efficient. Good value for money.”
“EXTREMELY EFFICIENT AND NON INTRUSIVE.”
“A good job done well with efficiency and courtesy at a satisfactory cost.”
“We have had three separate jobs carried out by TL Window Services and have always found them to be first class.”
“First class. I was very impressed.”
“Fitted windows no problem at all. Left property in a very tidy condition. Work done quickly and efficiently.”
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“Repair of window hinges on three separate occasions. Turned up on time as arranged. Estimate for work was fairly priced, good quality fittings. Cleaned up before leaving and were very friendly and efficient.”
“Excellent all round service. Highly recommended.”
“Satisfied, tidy and reliable.”
“Excellent company!”
“Very nice, courteous, did a good job, good timekeeping. Would have him back to do work again.”
“Excellent all round.”
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“First class, honest and reliable.”
“Always a pleasure to have in the home. Good job.”
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“I have used this company twice and found them to be reliable, efficient, on time and excellent value for money. I was also very satisfied with the quality of work delivered.”
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“We have had the guttering, facias and drainpipes replaced and also a double glazed window by this company. Their service was excellent and at a reasonable price. They cleared up and left the place clean and free of rubbish. They were recommended to us by friends.”
“Could not fault them, very good, pleasant. Tidied and cleaned up afterwards. Sent a really nice after sales letter to make sure everything was ok.”
“Excellent job with minimum fuss, on time.”
“Reliable company.”
“[No comments submitted]”
“We were very happy with the work that was carried out and if we need you again we would not hesitate in calling you again.”
“Good service, reliable, trustworthy, professional. Would definately use them again.”
“Excellent pre-contract information. No sales pressure, prompt, efficient and polite tradesmen. Excellent workmanship. Follow up as promised”
“Very good, prompt and efficient.”
“Very good, have used before, took care with work. Tidied up afterwards.”
“Very clean and tidy workmen, no complaints at all”
“Excellent.”
“Very courteous and professional - kept us informed and work undertaken to timetable.”
“He did what it says in the advertisement and all of the reviews were correct, absolutely no problems. I am very pleased with the work he has done. He was very professional.”
“Professional and friendly service - high quality work”
“Excellent! Punctual, neat and at a good price.”
“A very pleasant workman who carried out the work efficiently without any fuss or bother. Would recommend to anyone.”
“Fantastic. Brilliant service. Good price.”
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“The company had done work for our neighbours. They were pleased with the service. Our experience also reflected this. They protected surfaces and cleared up afterwards.”
“Quality service, trustworthy.”
“Prompt and efficient service.”
“This company did an excellent job. I would be pleased to recommend them to future clients.”
“T L Windows make an excellent job. We were more than satisfied and would recommend their work to anyone.”
“The tidiest tradesman we have ever had in our house.”
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“Very happy, willing to recommend your company.”
“Prompt, reliable service, from first phone call to completion. Finished product excellent. Represents excellent value for money when compared to competitors. The workforce were dedicated to their job, working to the highest standards of workmanship. Cleaned up and left nothing for the Wife to do. Would recomend Terry Lay Services to all.”
“To be well recommended.”
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“Mr Lay responded to our call almost immediately. He made our door secure (we were going on holiday the following morning). We rang him when we returned and he and his team arrived within a couple of hours and replaced our old door. Excellent service.”
“Very pleased with the job they have done.”
“We have already recommended this company to friends and family. They were excellent.”
“Punctual, reliable and friendly service. Would definately use again.”
“Good service, clean & tidy workers. Prompt and punctual. Appointment for 12.30 - arrived on the dot.”
“We were completely satisfied with the work.”
“Terry replaced some windows and a door handle and he has been back in since to do some more work. Everybody is quite happy.”
“Very efficient. I was very happy with everything that was done.”
“Very happy with the work.”
“Very efficient from start to finish!”
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“We all want a great deal and this was but I still mark 9 as if we can squeeze anymore out of someone we all want it. The work was 1st class, better then Pennine when they did my conservatory. I will be going back to TL windows for my doors. They were clean and tidy and always on time. Fantastic service from the phone call to completion - nothing was a problem.”
“Perfect as always!”
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“Excellent! I have not had a more approachable and trustworthy tradesman in my home. Terry goes out of his way to help and is a skilled tradesman. Thank you!”
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“Thank you for all your hard work.”
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“Work carried out efficiently and so far all appears 100%.”
“Very pleased with work carried out. Also excellent as far time to carry out work and estimate of cost. Very satisfied. Would recommend to anyone. Mrs Robson.”
“Excellent customer service and a job well done.”
“Very pleased with the workmanship and the finished product.”
“Fitter came to repair a window that was stuck. Fitter was polite, found problem quickly, explained and quoted what would have to happen and what cost would be before he started work. Did job, very good. Fitter came at time stated.”
“Very prompt and polite.”
“Good, professional service, quick and very tidy in all aspects of the job. Would recommend to other people.”
“I am very pleased with my new window, work done well with no inconvenience. Clean and pleasant workmen. I have given their number to a neighbour who needs a replacement window.”
“All workers pleasant, polite and obliging. Very happy with the work.”
“No hessitation in recommending this company - Quality of work superb, customer contact brilliant and very good price”
“Very pleased”
“Very polite and efficient.”
“Good job done. Good service. Came on time. No problems. Would use the company again. Workmen appeared competent and knew their job.”
“First class job at a very good rate - would recommend T.L. Windows very highly. The fitters were there at the time stated, and cleaned up after themselves.”
“T.L. has carried out a number of window replacements for me with excellent results, I would not hesitate to recommend the company to other customers. Feel free to contact me if you want a more detailed comment.”
“Genuinely happy with the service.”
“Very very satisfactory. We've had two gos with them and we're going to have a third go! This man Terry Lay - I wouldnt even go for another quotation. He is so clean, efficient and helpful - a great worker.We have recommended him to our friends and they are so pleased with the work he has done for them.”
“An extremely efficient and competent service from the time I rang for a repair to the time the job was completed.”
“Good work, clean and tidy. Fault identified and quickly rectified.”
“Second time job done by Terry. Have recommended him to friends. Unusual to find a conscientious and honest person these days. Will use in the future for work requiring expertise.”
“Very pleased”
“He put a bay window in for us. No faults - in fact I am having him back again.”
“Excellent Tradesman”
“Would recommend T.L. Window Services. Have used them in our last three houses and would not consider using anyone else - good, honest and reliable workforce and work carried out.”
“Excellent Service”
“Very willing, good workmanship, assists in helping in all aspects of the designing and building, always pleasant, nothing is a bother. A person who loves his job.”
“Fast, reliable and economical. Left the house spotless! Will certainly use them again in our next house later this year.”
“We called in T. L. Windows after a burglary. They came out promptly, fitted a new door with no hassle and with great courtisy and care. Would recommend to anyone. Thanks.”
“Excellent service - we've been more than happy with all aspects of the work. Thanks”
“Excellent team of workers.”
“I was given a realistic and competitive estimate. I was given recommendations on choice of windows and gutters. Work started on time. Workmen were reliable and trustworthy and cleared up leaving no mess.”
“Turned up at the correct time and did an efficient job without any fuss.”
“Reliable, good quality fittings. On time or they telephone.”
“Absolutely fantastic. The workforce from TL Window Services are a pleasure to deal with, they are pleasant lads, they make you feel comfortable and relaxed and they have respect for your home. I would always recommend them and I have done on many occasions.”
“Job well done, no bother, no fuss.”
“Good standard of work.”
“Very impressed. Happy to recommend to others and to use again.”
“Arrived on time and completed the work that was required at a fair price.”
“No complaints whatsoever”
“T L (Terry Lay) provided an excellent service and I would not hessitate to recommend him to others. He is reliable, polite & friendly, efficient & tidy. We are happy with the finished job. He had some minor problems with items supplied to him and resolved them with his supplier to our satisfaction.”
“No Complaints Whatsoever”
“Excellent Service”
“Efficient & prompt. Attended appointments at time stated. Answered all questions well. Cleaned up afterwards. Would recommend company to others.”
“Terry was recommended by someone we know and we were perfectly happy with everything - very safisfactory. He even asked us to go and look at the windows at the suppliers to make sure we were happy with them before he fitted them. We have had him back since then to do more work for us - highly recommended.”
“Second to none from start to finish with helpful friendly staff.”
“Terry fitted double glazing throughout my entire house about 3 weeks ago. I was very happy with the service. He was always on time and completed ahead of schedule. It took only a day and a half for the work to be done. I had a few quotes for price but no one could come close to T.L. Window Services.”
“Total replacement of all windows in my home including patio doors - totally satisfactory. He did the bathroom, garage and utility as well so he?s done a lot of work. He will be doing my conservatory in the near future. He is always on time and always lets you know if there is a problem or any setbacks, well in advance. An excellent tradesman and works hard until the job is complete.”